Home Loans FAQs

To apply for a Home Loan/LAP you may:

1. Walk in to the HSBC India branch or
2. Reach out to your Relationship Manager or
3. Call our PhoneBanking numbers or
4. Apply through the online tools on HSBC’s website and we will arrange for a bank representative to visit you.

For an HSBC Premier customer, maximum loan amount is ₹10,00,00,000 for all sourcing cities for ready and under construction properties.

For Smart Home, the minimum loan amount is ₹5,00,000 for all property types.

The minimum agreement and market value of the property to be funded for Mumbai and Delhi is ₹25,00,000 and for all other sourcing cities is ₹15,00,000.

For HSBC Premier customer, maximum loan amount is ₹10,00,00,000 for all sourcing cities.

For Smart Home, the minimum loan amount is ₹5,00,000 for all property types.

The minimum market value of the property to be funded for Mumbai and Delhi is ₹25,00,000 and for all other sourcing cities is ₹15,00,000.

Floating Rate loans sourced after 1st October 2019 are linked to HSBC's Repo Linked Lending Rate (RLLR). Any change in RLLR would impact your interest rate. This would have a corresponding impact on your Equated Monthly Installment (EMI) and/or loan tenure depending on the Bank's prevailing policy. The Bank may offer fixed rate loans from time to time.

Your Home Loan/Loan Against Property facility is subject to certain fees/charges applicable before and after disbursement. These charges include processing fees, paid partly on loan application and the balance before disbursement. Please refer to the ‘Loan Service Charges and Fees’ for further details. Additionally, your security documents need to be stamped/franked as per local stamp duty laws.

For detailed information on the prepayment and other charges on Home Loan please visit - Loans Service Charges and Fees

For detailed information on the prepayment and other charges on Loan against Property please visit - Loans Service Charges and Fees

Your loan is to be repaid in monthly instalments on the due date as mentioned in the welcome kit. The instalment amount would comprise of principal and interest which are payable in Equated Monthly Instalments (EMIs), as set out in the Loan Agreement/Facility Advice Letter. The repayment of EMIs will be vide standing instructions to your HSBC account. In case your company is a co-applicant to the loan, then we also accept ECS from the company’s current account to repay the EMIs.

HSBC offers LAP only against owned residential properties. The residential property may be self-occupied or rented and should be free from any encumbrance (not mortgaged elsewhere). LAP is available to applicants for properties in and around the city limits of (sourcing cities) Mumbai, New Delhi (NCR), Bengaluru, Pune, Chandigarh, Jaipur, Ahmedabad, Chennai, Kolkata and Hyderabad and is subject to change from time to time.

We recommend that you approach a professional tax advisor for information on tax-related matters and implications on/of your loan.

The EMI dates would be on the 1st or the 15th of every month following the month of disbursal. For loans disbursed between the 1st and the 15th, the EMI would fall on the 1st of the next month and for loans disbursed between the 15th and the 31st of the month, the EMI would fall on the 15th of the next month.

The Bank can provide you a loan track record which will give you the breakup of your monthly interest and principal payment. You can visit the nearest branch, call your Relationship Manager, call our PhoneBanking service or send us a secured e-mail through Internet Banking to request for a track record on your Home Loan.

You can visit the nearest HSBC branch, call our PhoneBanking numbers in India or reach out to your Relationship Manager.

Your outstanding loan amount appears as a debit balance in your Smart Home Account. Any deposit in the Smart Home account, reduces this debit balance. Interest will be calculated on this debit balance amount in the account on a daily basis, i.e. if you pay an excess amount over the EMI, that amount will remain available for your use in the Smart Home account and at the same time it helps save on your interest payments. In addition to savings on interest, this facility also provides you with complete flexibility to use the Smart Home account as your banking account. You will get full access to this account through a cheque book, debit card and internet banking.

Repayment of the loan is through a letter of authority to debit your Smart Home account for the EMI.

The interest portion of the EMI is debited to the Smart Home account and the principal portion in reduced from the limit outstanding You repay the loan by depositing at least the EMI amount into the Smart Home account every month.

Limit outstanding means the principal portion (limit defined on system) that is outstanding as on that day. This is not inclusive of any interest or principal portion of the ledger balance that is overdue for payment. The limit is reduced on a monthly basis in line with the principal payment expected.

The track record of your Smart Home will give you the break-up of your monthly interest and principal payment.

You pay the EMI every month which consists of the interest and principal components. Any excess deposit in the Smart Home account over and above the EMI helps you to save on interest payments. Such excess deposits will lead to lower interest component in the EMI and thereby higher amount being apportioned towards the principal repayment. This will help you pay off your loan faster.

Your outstanding loan amount appears as a debit balance in your SmartLAP account. Any deposit in the SmartLAP account, reduces this debit balance. Interest will be calculated on this debit balance amount in the account on a daily basis, i.e. if you pay an excess amount over the EMI, the excess amount will remain available for your use in the SmartLAP account and at the same time it helps save on interest payments. In addition to savings on interest, this facility also provides you with complete flexibility to use the SmartLAP account as your banking account. You will get full access to this account with a cheque book, debit card and Internet Banking.

Repayment of the loan is through a letter of authority to debit your SmartLAP account for the EMI.

The interest portion of the EMI is debited to the SmartLAP account and the principal portion in reduced from the Limit outstanding. You repay the loan by depositing at least the EMI amount into the SmartLAP account every month.

Limit outstanding means the principal portion (limit defined on system) that is outstanding as on that day. This is not inclusive of any interest or principal portion of the ledger balance that is overdue for payment. The limit is reduced on a monthly basis in line with the principal payment expect.

The track record of your SmartLAP will give you the break-up of your monthly interest and principal payment.

You pay the EMI every month which consists of the interest and principal components. Any excess deposit in the SmartLAP account over and above the EMI helps you to save on interest payments. Such excess deposits will lead to lower interest component in the EMI and thereby higher amount being apportioned towards the principal repayment. This will help you pay off your loan faster.

Yes, pre-payments are allowed. For this, you must issue written instructions to the Bank stating that you wish to reduce the loan amount.

All account holders

The email address 'info@hsbc.co.in' is no longer in use. If you are looking for information about our products or services or have other queries, please refer to our comprehensive FAQs. In case you’re still unable to find the answer to your question, you can talk to a representative by selecting the Live Chat tab on this page. Live Chat can provide general information on the products and services, but for information related to your accounts, please call HSBC Phone Banking.

There are three easy ways to raise a service request with us:

1. Log on to Personal Internet Banking and send us a secured email. Click here if you have already registered for internet Banking. If you wish to register, please click here. 
2. Call HSBC Phone Banking : Our Phone Banking executives can process the following requests only when you verify your Phone Banking Pin (subject to certain conditions). 
   1. Change in select demographic details such as mobile number, e-mail, mailing address.
   2. Request for select deliverables such as debit card, debit card Pin, credit card & credit card Pin.
   3. Maintenance requests such as placement of fixed deposit, change of maturity instructions, premature withdrawal of singly held deposits.
3. Visit your nearest HSBC India branch.
   

If you wish to register a complaint, please complete an online form. 

If your card has been lost or stolen or you suspect any fraudulent account activity or for any urgent matter, please contact HSBC Phone Banking.