Corporate Employee Programme FAQs

The Corporate Employee Programme will help manage the payroll operations of the Corporate smoothly and seamlessly.

The benefits are:

• Effective Relationship Management
• Superior Customer Service
• Process efficiency

Following accounts are offered under HSBC C.E.P.:

An individually tailored package of exclusive global banking services that can be accessed by employees from anywhere they choose to live or work in locations where HSBC Premier is offered.

An account designed to simplify banking needs for employees for remitting salaries while offering a host of joining benefits and offers as well as access to various International services.

An account that will make planning for regular expenses convenient for employees.

The eligibility criteria to open an account under the HSBC Corporate Employee Programme accounts are as follows:

Please note that in order to avail of the HSBC Corporate Employee Programme, your organisation should have a minimum of 10 employees and there should be a formal acceptance of our Corporate Employee Programme offer by the organisation.

Corporates may get in touch with the Bank by:

Calling on our Phone Banking Numbers

OR

Visit the nearest HSBC branch in India.

The HSBC Corporate Employee Programme comes with the following benefits:

• Varied choice of accounts – HSBC Premier & HSBC Personal Banking Account
• International Recognition and Worldwide Assistance under HSBC Premier
• Wealth Management Services^*
• Instant Welcome Pack facility upon successful account opening

These facilities / features (as will be applicable to account category) can be availed post the on-boarding of the corporate and subsequent opening of the salary account for the employees of the corporate under the HSBC Corporate Employee Programme.

It is important to note that in order to avail of the Corporate Employee Programme, a Corporate should have a minimum of 10 employees and there should be a formal acceptance of the Corporate Employee Programme^* offer made to the Corporate by the Bank.

A Corporate Employee Programme Relationship manager will contact and provide details on the HSBC Corporate Employee Programme and assist employees towards account opening.

Call us on our Phone Banking Numbers

Kindly contact the Corporate Employee Programme Relationship Manager assigned for the organisation.

OR

Call us on our Phone Banking Numbers

For opening an account under the HSBC Corporate Employee Programme, the following documents are required:

• Completed account opening form
• Passport size photograph for each accountholder signed on the front
• Self-attested photocopies of Proof of Identity (any ONE) and Proof of Address (any ONE) from sole accountholder

• Photocopy of P.A.N. Card (This is mandatory, if P.A.N. Card is not available, please submit form 60/61)
• Employment proof with the Corporate
• Separate documents are to be provided to evidence proof of identity and proof of address (the only exception being a valid passport, which will be accepted as both proof of identity and proof of address) 

A Reimbursement account is for the purpose of account reimbursement credit/s provided by the organisation.

Under the HSBC Corporate Employee Programme an employee of the Corporate holding a salary account can avail of a waiver on the Total Relationship Balance (TRB) or Average Quarterly Balance (A.Q.B.), on the category of the accounts as may be applicable. However such waivers will be subject to the employee being a part of the Corporate and the account under C.E.P. receiving a salary credit for three consecutive calendar months. In an event the above is not being met or incase the customer ceases to be an employee of the said Corporate the account shall be subject to maintenance of the required TRB /A.Q.B. (as may be applicable) failing which the account shall levied with service charges towards non-maintenance of balance.

All account holders

The email address 'info@hsbc.co.in' is no longer in use. If you are looking for information about our products or services or have other queries, please refer to our comprehensive FAQs. In case you’re still unable to find the answer to your question, you can talk to a representative by selecting the Live Chat tab on this page. Live Chat can provide general information on the products and services, but for information related to your accounts, please call HSBC Phone Banking.

There are three easy ways to raise a service request with us:

1. Log on to Personal Internet Banking and send us a secured email. Click here if you have already registered for internet Banking. If you wish to register, please click here. 
2. Call HSBC Phone Banking : Our Phone Banking executives can process the following requests only when you verify your Phone Banking Pin (subject to certain conditions). 
   1. Change in select demographic details such as mobile number, e-mail, mailing address.
   2. Request for select deliverables such as debit card, debit card Pin, credit card & credit card Pin.
   3. Maintenance requests such as placement of fixed deposit, change of maturity instructions, premature withdrawal of singly held deposits.
3. Visit your nearest HSBC India branch.
   

If you wish to register a complaint, please complete an online form. 

If your card has been lost or stolen or you suspect any fraudulent account activity or for any urgent matter, please contact HSBC Phone Banking.