Resident Customers |
Within India (Toll Free) |
From Overseas |
|---|---|---|
| HSBC Premier |
+91-40-65118001 +91-22-71728001 |
|
| HSBC Personal Banking / Credit Cards |
+91-40-65118002 +91-22-71728002 |
|
| Retail Business Banking (RBB) - For general queries |
+91-40-65118004 +91-22-71728004 |
|
| Retail Business Banking (RBB) - Only For HSBCNet queries |
1800 120 2210 |
+91-022-50323533 |
Resident Customers |
HSBC Premier |
|---|---|
Within India (Toll Free) |
|
From Overseas |
+91-40-65118001 +91-22-71728001 |
Resident Customers |
HSBC Personal Banking / Credit Cards |
Within India (Toll Free) |
|
From Overseas |
+91-40-65118002 +91-22-71728002 |
Resident Customers |
Retail Business Banking (RBB) - For general queries |
Within India (Toll Free) |
|
From Overseas |
+91-40-65118004 +91-22-71728004 |
Resident Customers |
Retail Business Banking (RBB) - Only For HSBCNet queries |
Within India (Toll Free) |
1800 120 2210 |
From Overseas |
+91-022-50323533 |
For Premier - Our Phone Banking officers are available for enquires 24/7
For Personal Banking & Credit Cards - Our Phone Banking officers are available for enquires from 6:30 am to 8:30 pm
Emergency services are available 24/7 to report loss or misuse on card or account, stop cheque etc.
For Retail Business Banking (general queries) - Working hours: 8:00 am to 7:00 pm IST (Monday to Friday) and 8:00 am to 4:00 pm IST on Saturday
For Retail Business Banking (HSBC Net queries) - Opening Hours (excluding public holidays): Monday to Friday 9:30 am to 6:30 pm and 1st, 3rd and 5th Saturday of the month
Important Information
Terms & Conditions
#Our Business phone banking service is available between Monday to Friday 9:00 am to 6:00 pm Indian Standard Time (IST) to help you with your banking queries and transactions. For Interactive Voice Response (IVR) transactions, IVR enquiries and for emergency services like Lost Card Reporting and Stop Cheque Instructions our Phone Banking service is available 24/7.
For reporting unauthorized transactions along with blocking of cards in case of loss/theft/mis-use of debit card or termination/revocation of card membership. Please use any of the below modes-
- Visit your nearest HSBC branch for terminating the use of HSBC debit card
- Please dial 1800 266 3456/ 1800 120 4722 (Domestic) & +91-40-65118001/+91-22-71728001(Overseas) for HSBC Premier Debit Cards
- Please dial 1800 267 3456/1800 121 2208 (Domestic) & +91-40-65118002 /+91-22-71728002 (Overseas) for HSBC Personal Banking Debit Cards
- Please dial 1800 419 5400 /1800 123 2979 & (040) 6126 8004 and (080) 7189 8004 (from overseas) for HSBC Retail Business Banking Debit Cards
- SMS BLOCK <space>HSBC<space><last four digits of your card number> to 575750 from your registered mobile number
Non-Resident Indian (NRI) Customers
| Country/Region | PhoneBanking Number (Toll free) |
|---|---|
| From India |
1800 209 0100 / 1800 121 2209 |
| Bahrain | 80006764 |
| Philippines | 180011102858 |
| Hong Kong | 800938181 |
| Indonesia | 0078030165151 ( Nikas ) & 0018030165151 ( PTI ) |
| Malaysia | 1800819823 |
| New Zealand | 0800420572 |
| Oman | 80077610 |
| Qatar | 00800101031 |
| Saudi Arabia | 8008501133 |
| China | 108007142932 ( China South ) 108001402946 ( China North ) |
| Singapore | 8001014362 |
| Thailand | 1800014029 |
| United Arab Emirates | 80001830251 |
| United Kingdom | 08000489157 |
| United States of America | 18339982278 |
| Australia | 1800953852 |
| Austria | 0800296718 |
| Denmark | 80254085 |
| France | 0800904636 |
| Germany | 08000800116 |
| Ireland | 1800948637 |
| Italy | 0800582749 |
| Netherlands | 08000238310 |
| Switzerland | 0800894680 |
| Country/Region |
From India |
|---|---|
| PhoneBanking Number (Toll free) |
1800 209 0100 / 1800 121 2209 |
| Country/Region | Bahrain |
| PhoneBanking Number (Toll free) |
80006764 |
| Country/Region | Philippines |
| PhoneBanking Number (Toll free) |
180011102858 |
| Country/Region | Hong Kong |
| PhoneBanking Number (Toll free) |
800938181 |
| Country/Region | Indonesia |
| PhoneBanking Number (Toll free) |
0078030165151 ( Nikas ) & 0018030165151 ( PTI ) |
| Country/Region | Malaysia |
| PhoneBanking Number (Toll free) |
1800819823 |
| Country/Region | New Zealand |
| PhoneBanking Number (Toll free) |
0800420572 |
| Country/Region | Oman |
| PhoneBanking Number (Toll free) |
80077610 |
| Country/Region | Qatar |
| PhoneBanking Number (Toll free) |
00800101031 |
| Country/Region | Saudi Arabia |
| PhoneBanking Number (Toll free) |
8008501133 |
| Country/Region | China |
| PhoneBanking Number (Toll free) |
108007142932 ( China South ) 108001402946 ( China North ) |
| Country/Region | Singapore |
| PhoneBanking Number (Toll free) |
8001014362 |
| Country/Region | Thailand |
| PhoneBanking Number (Toll free) |
1800014029 |
| Country/Region | United Arab Emirates |
| PhoneBanking Number (Toll free) |
80001830251 |
| Country/Region | United Kingdom |
| PhoneBanking Number (Toll free) |
08000489157 |
| Country/Region | United States of America |
| PhoneBanking Number (Toll free) |
18339982278 |
| Country/Region | Australia |
| PhoneBanking Number (Toll free) |
1800953852 |
| Country/Region | Austria |
| PhoneBanking Number (Toll free) |
0800296718 |
| Country/Region | Denmark |
| PhoneBanking Number (Toll free) |
80254085 |
| Country/Region | France |
| PhoneBanking Number (Toll free) |
0800904636 |
| Country/Region | Germany |
| PhoneBanking Number (Toll free) |
08000800116 |
| Country/Region | Ireland |
| PhoneBanking Number (Toll free) |
1800948637 |
| Country/Region | Italy |
| PhoneBanking Number (Toll free) |
0800582749 |
| Country/Region | Netherlands |
| PhoneBanking Number (Toll free) |
08000238310 |
| Country/Region | Switzerland |
| PhoneBanking Number (Toll free) |
0800894680 |
| Country/Region | Phone Banking Number (Non-toll free) |
|---|---|
| Calls to India from overseas |
|
| Kuwait |
+965 2223 0782 (Local Rates) +965 2223 0727 (Local Rates) |
| Card Activation |
| Country/Region |
Calls to India from overseas |
|---|---|
| Phone Banking Number (Non-toll free) |
|
| Country/Region |
Kuwait |
| Phone Banking Number (Non-toll free) |
+965 2223 0782 (Local Rates) +965 2223 0727 (Local Rates) |
| Country/Region |
Card Activation |
| Phone Banking Number (Non-toll free) |
For Credit Card queries please call 1800 267 3456 / 1800 121 2208
UAE Contact Details
The Hongkong and Shanghai Banking Corporation Limited, Representative office, UAE
Unit 802, 8th floor, M-Square Building, Sheikh Khalifa Bin Zayed Street, Bur Dubai, Dubai.
Working Days/Hours：
- Monday-Thursday and Saturday : 8:00 AM to 3:00 PM
- Friday: 7.30 AM to 12.30 PM
Email : nriservicesdubai@hsbc.com
Phone numbers : +9714 3028575 / +9714 3028529