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If you’re busy and travel frequently, using a concierge service means you can save time by getting someone else to make arrangements for you.
With HSBC Premier, you can access our global concierge service with a dedicated team to make your life easier.
Explore: HSBC Premier privileges and offers
Concierge services use a wide network of local or international partners to handle a wide variety of enquiries.
The team is reachable on a 24-hour toll-free line. Once you’ve contacted them, a dedicated concierge is assigned to handle your request. You’ll get personalised assistance and updates along the way, and confirmation once the task has been completed.
Here are some of the ways you can make the most of the concierge services:
A concierge service is there to make routine tasks easy. Here are some of the ways it can help:
It’s a lot easier to call someone than to spend your precious time researching a travel destination or trying to get hold of a popular restaurant to secure a table.
You can get premium travel experiences like priority reservations at hotels or restaurants and preferential treatment.
You could get exclusive access to music concerts, shows, premiers and other iconic global events. You could even score VIP entry and hospitality services.
A concierge service can be really helpful with issues such as missed flights, lost luggage and medical emergencies – especially when you’re in a foreign country.
The global concierge is best enjoyed with realistic expectations, keeping in mind that it operates within some rules and laws. It may not always get you a table at the trendiest restaurant or a ticket to a sold-out concert, despite the team’s best effort.
The service can’t handle every request by itself and may refer you to a service provider better equipped to handle your needs.
The HSBC Premier concierge service is available for all active and qualified HSBC Premier customers.
To find out whether you're eligible for this service, please see our terms and conditions.
Phone (within India): 1800 210 0291
Email: myglobalconceirge@aspirelifestyles.com
Or speak to your Relationship Manager.
Enjoy personalised banking with access to the widest global network and wealth management expertise.
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